Quick answer: the main problem with Hilton Herbs' dog joint range is that you can't check it. None of its four dog mobility products (Mobility Support, Senior Dog, Senior Dog Gold and Canine Releaf Gold) publishes the amount of any ingredient, Hilton Herbs' own site shows no reviews for them, and we found just three retailer reviews. The formulas are herbal blends built around devil's claw and meadowsweet, with no glucosamine, chondroitin, green-lipped mussel, hyaluronic acid or Boswellia, and you can only return a tub if it's unopened. Hilton Herbs' 4.6 Trustpilot score comes from 29 reviews of the whole company, including its horse range. If that sounds familiar, we'd recommend trying MedPaw Hip & Joint Chews instead: a soft chew dogs take like a treat, with all six key joint actives and the main amounts per chew on the label, a subscription you can pause or cancel any time, and a 60-day money-back guarantee with nothing to send back.
Transparency note: this page is written by MedPaw, which makes a competing joint supplement. Reviews are summarised in our own words with links so you can check them. We report only what Hilton Herbs and its stockists publish and what reviewers say; we make no claims about what these herbs do. Ratings, labels and terms were checked on 8 October 2026.
The most common Hilton Herbs complaints and drawbacks
We checked Hilton Herbs' own product pages, Trustpilot, Vetsend, Supplement Solutions, 1st for Supplements and two other stockists for reviews of its dog joint and senior products. We found three, all positive, and no negative reviews. Amazon blocks automated access, so we couldn't read reviews there. So rather than invent complaints, the table below sets out the drawbacks we could verify from Hilton Herbs' own pages.
Hilton Herbs dog joint range: drawbacks (checked 8 October 2026)
| Drawback | Which products | What we found |
|---|---|---|
| Almost no reviews | The whole dog joint range | No reviews on Hilton Herbs' own site; three retailer reviews in total, all for Mobility Support |
| No amounts published | All four | Ingredients are listed by name only, with no amount per scoop or per ml |
| Missing key joint actives | All four | No glucosamine, chondroitin, green-lipped mussel, hyaluronic acid or Boswellia; only Mobility Support lists MSM |
| Not a dedicated joint formula | Senior Dog, Senior Dog Gold | Joints are one of four aims, alongside circulation, liver and kidney function, and digestion |
| Measuring into food | All four | Powder by the scoop or liquid by the ml, ideally split between two meals |
| Gaps in the feeding guides | All four | No amount given for dogs of 30 to 40kg (the liquids) or 40 to 50kg (the powders) |
| Returns | Brand policy | Refunds only for unopened, unused items within 30 days, returned at your cost |
Ingredients with no amounts
Hilton Herbs lists what's in each product but not how much. Mobility Support, the range's main mobility powder, contains "MSM (Methyl sulphonyl methane), Bamboo extract, Devil's Claw root, Meadowsweet herb, Yarrow herb, Ginger", with no amount for any of them. Hilton Herbs describes the bamboo as a non-animal source of "glucosamine-like compounds", but there's no glucosamine itself. Senior Dog Gold is a liquid made from tinctures of ten ingredients, from meadowsweet and devil's claw to milk thistle, hawthorn and apple cider vinegar, again with no amounts. Without amounts, you can't compare a dose with any other supplement.
Four products, and no clear answer on which to use
Hilton Herbs suggests starting older dogs on liquid Senior Dog Gold, then moving to the dry Senior Dog, but not giving both together. It describes Canine Releaf Gold (devil's claw, meadowsweet, white poplar bark and apple cider vinegar) as a short-term extra on top of the senior range or Mobility Support when a dog has overdone it. That's up to three products for one dog, and every page says to allow up to a month for full benefits.
The guarantee catch
Hilton Herbs doesn't advertise a money-back guarantee. Its refund policy offers a refund only for unopened items returned unused and in perfect condition within 30 days of purchase, counted from the ship date. Returns are at your own cost and shipping charges aren't refunded. So if your dog won't eat food with the herbs in it, or you see no change after the month Hilton Herbs suggests, you can't get your money back for a tub you've opened.
Why Hilton Herbs customers switch to MedPaw
MedPaw Hip & Joint Chews differ from Hilton Herbs on exactly the points above.
Hilton Herbs vs MedPaw on the drawbacks above
| The complaint | Hilton Herbs | MedPaw |
|---|---|---|
| Knowing what's in it | Ingredients named, but no amounts for any of them | All six key joint actives, with the main amounts per chew on the label: MSM 185mg, glucosamine 170mg, chondroitin 70mg, green-lipped mussel 70mg, Boswellia 30mg, plus hyaluronic acid |
| The usual joint actives | No glucosamine, chondroitin, green-lipped mussel, hyaluronic acid or Boswellia | All six in one chew |
| Giving it every day | Measure powder or liquid into food, ideally split across two meals | Soft chicken and bacon chew, given from your hand like a treat |
| Getting your money back | Unopened items only, within 30 days, returned at your cost | 60 days from delivery, for any reason; email us and keep the tub |
| Choosing what to buy | Four overlapping products, sometimes combined | One chew; 1 a day up to 4kg, 2 for 5 to 17kg, 2 to 3 for 18kg and over |
Our recommendation: if you want to know how much of each active your dog is getting, you'd like glucosamine, chondroitin and green-lipped mussel alongside MSM and Boswellia, or you want a guarantee that covers an opened tub, switch to MedPaw. Swap rather than stack: stop Hilton Herbs and start MedPaw the next day. Give it six to eight weeks, and if you're not happy, email us within 60 days and we'll refund you. Try MedPaw Hip & Joint Chews.
Hilton Herbs' rating, in context
Hilton Herbs is rated 4.6 out of 5 on Trustpilot from just 29 reviews, with 93% at 5 stars and 7% at 1 star (checked 8 October 2026). That covers the whole company, including horse products, and the 1-star reviews we could read were about postage refunds, not dogs. The only dog joint reviews we found were for Mobility Support: two at Vetsend (5 stars in July 2026 for a 12-year-old dog said to be much improved, and 4 stars in 2020 from a repeat buyer whose latest batch was dustier than before) and one at Supplement Solutions whose text wasn't shown. Three reviews can't tell you whether Hilton Herbs will help your dog's joints.
To be fair to Hilton Herbs, the few reviews it has are positive, its smallest packs cost under £12 to try, and Supplement Solutions lists Mobility Support and Senior Dog Gold as herbal with no animal by-products, which may matter if your dog can't have shellfish or chicken (check the pack first).
If nothing has worked so far
If your dog is still stiff or sore after a fair trial of any supplement, see your vet. They may suggest pain relief, weight loss or an omega-3 fish oil at a proper dose, which has the strongest evidence for dogs with arthritis. Read what you can safely give a dog for joint pain and the best fish oil for dogs' joints.
Our verdict
Hilton Herbs' dog joint range is a set of herbal blends with almost no public reviews, no published amounts, none of the usual joint actives apart from MSM in one product, and no refund once a tub is opened. If you want a chew with all six key joint actives, the main amounts on the label and a 60-day guarantee, MedPaw is the alternative we'd recommend. For more on the main ingredients, read our guides to devil's claw for dogs, MSM for dogs and glucosamine and chondroitin.
More on Hilton Herbs: MedPaw vs Hilton Herbs, a side-by-side comparison of Mobility Support, Senior Dog Gold and MedPaw.
What are the most common complaints about Hilton Herbs for dogs?
We found no negative reviews of Hilton Herbs' dog joint products, because there are hardly any reviews at all. The drawbacks we could verify are the lack of reviews, no published amounts for any ingredient, no glucosamine, chondroitin, green-lipped mussel, hyaluronic acid or Boswellia, gaps in the feeding guides, and refunds only for unopened tubs.
Is Hilton Herbs any good for dogs' joints?
There isn't enough review evidence to say. Hilton Herbs' own site shows no reviews for its dog joint products, and we could read only three retailer reviews, all for Mobility Support. If you want a soft chew with all six key joint actives, the main amounts on the label and a 60-day money-back guarantee, MedPaw is the alternative we'd recommend.
What's in Hilton Herbs Senior Dog Gold?
Hilton Herbs lists tinctures of meadowsweet, devil's claw root, milk thistle seed, hawthorn tops, cleavers, dandelion root, nettle, burdock root and rosemary, plus apple cider vinegar. It doesn't publish the amount of any of them. It's aimed at older dogs generally, covering joints, circulation, liver and kidney function and digestion.
Can I get a refund from Hilton Herbs?
Only for unopened items returned unused and in perfect condition within 30 days of purchase. You pay the return postage and shipping charges aren't refunded. MedPaw's guarantee lasts 60 days from delivery and you don't need to send anything back.
What's the best alternative to Hilton Herbs?
If you want glucosamine, chondroitin, MSM, green-lipped mussel, hyaluronic acid and Boswellia in one chew with the main amounts on the label, we'd recommend MedPaw Hip & Joint Chews. It contains mollusc and gluten, so it isn't suitable for dogs with a shellfish or gluten allergy. Swap rather than stack, and give it six to eight weeks.
Can I switch from Hilton Herbs to MedPaw straight away?
Yes. Stop Hilton Herbs and start MedPaw the next day. There's no need for a gap, and you shouldn't give both. Check with your vet first if your dog takes any medication.
