Quick answer: the tails.com joint supplement is a bacon-flavoured soft chew with glucosamine, green-lipped mussel, hyaluronic acid and turmeric, sold mainly as an add-on to a tails.com food subscription. It doesn't publish amounts per chew, it has no chondroitin, MSM or Boswellia, it has almost no reviews and we couldn't find a guarantee. MedPaw is a soft chew with all six key joint actives, the main amounts per chew on the label and a 60-day money-back guarantee, and you don't need a food subscription to get it. For most dogs, we'd recommend MedPaw Hip & Joint Chews, especially if you want to see what's in each dose or want a broader formula.
Transparency note: this page is written by MedPaw, which makes a competing joint supplement. tails.com's details come from its own shop and help centre, linked so you can check them. We've said clearly where tails.com comes out ahead. Everything was checked on 8 October 2026.
MedPaw vs tails.com joint supplement at a glance
MedPaw Hip & Joint Chews vs tails.com Joint Support chews
| MedPaw Hip & Joint Chews | tails.com Joint Support | |
|---|---|---|
| Format | Soft chicken and bacon flavour chew | Soft bacon flavour chew |
| Glucosamine | 170mg per chew | 8.33% of the chew; amount per chew not published |
| Chondroitin | 70mg per chew | None listed |
| MSM | 185mg per chew | None listed |
| Green-lipped mussel | 70mg per chew | 6%; amount per chew not published |
| Hyaluronic acid | Yes (amount not published) | 0.17%; amount per chew not published |
| Boswellia | 30mg per chew | None listed |
| Other | Vitamin C 33mg, vitamin E 24 IU, zinc 3mg | Turmeric 3.3%, flaxseed 4%, black pepper extract, vitamin E |
| Loading phase | Double for the first three weeks | None stated |
| Daily amount | 1 a day up to 4kg, 2 for 5 to 17kg, 2 to 3 for 18kg and over | 1 up to 15kg, 2 for 15 to 30kg, 3 for 30 to 45kg, plus 1 per extra 15kg |
| Allergens to note | Mollusc (green-lipped mussel), gluten (brewer's yeast) | Gluten and molluscs; tails.com's help centre also lists pea protein |
| Pack | 60 chews | 30 chews |
| Guarantee | 60 days from delivery, for any reason; nothing to send back | None we could find; returns within 7 working days |
| Subscription | Pause, change or cancel any time from your account or by email | Added to a tails.com food subscription; changes by the "last date for changes" |
| Where to buy | medpaw.co.uk | tails.com only (subscription or shop); UK only |
tails.com figures from its shop page and help centre, checked 8 October 2026.
Where the tails.com joint supplement falls short
Three key actives, not six
tails.com's chew has three of the six key joint actives: glucosamine, green-lipped mussel and hyaluronic acid, plus turmeric. It has no chondroitin, MSM or Boswellia. MedPaw has all six. If you've been told your dog needs glucosamine and chondroitin together, the tails.com chew alone won't give you that.
No amounts per chew
The shop page lists each ingredient as a percentage but doesn't give the weight of a chew, and the help centre names the actives without amounts. So you can't tell how many milligrams of glucosamine or green-lipped mussel your dog gets. MedPaw prints the main amounts per chew.
Almost no reviews, and no guarantee
The shop page shows "(No reviews yet)", and we found one Trustpilot review that clearly described the joint chews. We couldn't find a money-back guarantee, and tails.com's terms ask you to raise a return within 7 working days of receiving your product. Read our tails.com joint supplement reviews for the full picture.
Tied to a food subscription
The chews launched as add-ons for tails.com subscribers, and the daily amount is calculated from the weight in your dog's profile. That's convenient if you already get tails.com food, but it means changes run on tails.com's schedule: you need to make them by the "last date for changes" shown on your dashboard.
Why tails.com customers switch to MedPaw
tails.com vs MedPaw on the issues that matter day to day
| The issue | tails.com Joint Support | MedPaw |
|---|---|---|
| Breadth of formula | Glucosamine, green-lipped mussel, hyaluronic acid, turmeric | All six key joint actives, plus vitamins C and E and zinc |
| Knowing the dose | Percentages only | Main amounts per chew on the label |
| Trying it without risk | No guarantee we could find | 60-day money-back guarantee, nothing to send back |
| Changing or cancelling | By the last date for changes on your dashboard | Pause, change or cancel any time |
Our recommendation: if you want chondroitin, MSM and Boswellia as well, want to see the amounts in each chew, or want a guarantee long enough to judge results, choose MedPaw. You can keep your tails.com food and remove only the joint chews. Give MedPaw six to eight weeks, and if you're not happy, email bark@medpaw.co.uk within 60 days of delivery for a refund. Try MedPaw Hip & Joint Chews.
When the tails.com joint supplement might suit your dog instead
To be fair to tails.com, its chew can be the better choice in some cases:
- You want turmeric. The tails.com chew contains turmeric (3.3%) with black pepper extract. MedPaw has no turmeric.
- You want everything in one delivery. If you already get tails.com food, adding the chews to your box is simple, and the daily amount is worked out from your dog's profile.
- Your dog is already on it and doing well. If it's working, there's no need to change.
Neither chew suits a dog with a shellfish allergy: both contain green-lipped mussel, and both contain gluten.
Switching from tails.com to MedPaw
Swap rather than stack. Remove the joint chews from your next tails.com box before the last date for changes (Deliveries, then "View full delivery details", then edit the item), then start MedPaw the day after your dog's last tails.com chew. Don't give both: they share glucosamine, green-lipped mussel and hyaluronic acid, and tails.com itself says to check with your vet before feeding multiple supplements. Follow the feeding guide on the tub, doubling the usual number of chews for the first three weeks. If your dog takes any medication, check with your vet first.
If nothing has worked so far
If your dog is still stiff or sore after a fair trial of any supplement, see your vet. They may suggest pain relief, weight loss or an omega-3 fish oil at a proper dose, which has the strongest evidence for dogs with arthritis. Read what you can safely give a dog for joint pain and the best fish oil for dogs' joints.
More on tails.com: what's in the tails.com joint chews, how to cancel a tails.com subscription and our guide to turmeric for dogs.
Is MedPaw better than the tails.com joint supplement?
For most dogs, we think so. MedPaw has all six key joint actives with the main amounts per chew on the label and a 60-day money-back guarantee. The tails.com chew has three of the six plus turmeric, no published amounts per chew, almost no reviews and no guarantee we could find.
What's the main difference between MedPaw and the tails.com joint chews?
The formula. Both are soft chews with glucosamine, green-lipped mussel and hyaluronic acid. MedPaw adds chondroitin, MSM and Boswellia; tails.com adds turmeric. MedPaw also lists the main amounts per chew.
Do I need a tails.com subscription to buy its joint supplement?
It launched as an add-on for tails.com subscribers, and tails.com also lists it on its online shop. MedPaw is ordered direct, with no food subscription needed.
Can I give MedPaw and the tails.com joint chews together?
We don't recommend it. They share several actives, so swap rather than stack. tails.com also says to check with your vet before feeding multiple supplements.
Can I keep tails.com food and switch to MedPaw?
Yes. Remove the joint chews from your tails.com box in your account before the last date for changes, and keep the food as it is.
Can I switch from the tails.com joint supplement to MedPaw straight away?
Yes. Stop the tails.com chews and start MedPaw the next day. There's no need for a gap, and you shouldn't give both. Check with your vet first if your dog takes any medication.
